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To give customers the most compelling IT Support experience possible.

Helpdesk/ IT Support Know inside out Part 2

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Helpdesk/ IT Support Know inside out Part 1

Help Desks are at the nerve centre of many organisations customer service focus. A help desk is an information and assistance resource that troubleshoots problems with computers or similar products. Corporations often provide help desk support to their customers via a toll-free number, website and e-mail. There are also in-house help desks geared toward providing the same kind of help for employees only. Functions:  A typical help desk has many/several functions. It provides the users a single point of contact, to receive help on various computer issues. The help desk typically manages its requests via help desk software,...

Make YouTube Videos for Business

Online video is now one of the best ways to communicate with your audience and build relationships. In terms of both the number of videos uploaded and the number of overall video views, YouTube is by far the most popular online video publishing and sharing site. You can create a free YouTube channel for your business, and within minutes publish your original video content to the world. Even if you don’t have a budget for video creation, you can become a YouTube video publisher. Check out the following free or affordable services and apps that can help you get started making YouTube videos for your business. Creating Videos There...

Net Tools 2011 a Swiss Army knife for everyone interested in a set of powerful network tools

The Creation Net Tools is cutting-edge security and network monitoring software for the Internet and Local Area Networks, providing clients with the ability and confidence to meet the challenges of tomorrow's technology. Keeping pace with the industry trends, we offer professional tools that support the latest standards, protocols, software, and hardware for both wired and wireless networks. The main goal is the creation of high quality software. Net Tools is a very strong combination of network scanning, security, file, system, and administrator tools useful in diagnosing networks and monitoring your PC and computer's network connections for system administrators. Next to the essential core tools it includes a...

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